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Phoenix celebrates 3,000 resident shareholders

Phoenix celebrates 3,000 resident shareholders

A resident-led housing association is celebrating a milestone as 3,000 residents have now become shareholding members.

 Phoenix Community Housing, which has around 6,300 homes in Lewisham, is one of the only housing associations in London to use the Community Gateway approach. This means tenants and leaseholders can become shareholding members and take a central part in decision making. 

 Shareholders have the right to run for election to the Board, vote for Board members, and vote at the AGM. Tenants and leaseholders elected by residents are the largest group on the management board.

 Shareholders can also join the Gold Club which is a rewards scheme for those who pay their rent or service charges on time. Gold Club members collect points for everything from keeping to appointments to making payments by direct debit. Points are then converted into high street shopping vouchers for residents at the end of each year.

 Chief Executive Jim Ripley said: “3000 members is an important moment for us as it means almost 50% of our households are now shareholders. As a resident-led housing association this is a huge milestone on our journey to getting residents involved with the work we do.”  

 As a thank you for joining the Gold Club and becoming the 3000th shareholding member, Phoenix resident Mr Phillip Duck was presented with holiday vouchers and bottle of champagne at a special event attended by staff and residents.  

 Mr Duck said: “I was really pleased to receive the prize and I’m looking forward to using my holiday vouchers. Since joining Gold Club I’ve also found out more about Phoenix and I’m now going to start going to digital training and the weekly bingo sessions.” 

 Jim Ripley said: “The Gold Club is a fantastic way to thank residents for helping us. It was great to meet Phillip today and hear about how else he is getting involved at Phoenix. I hope he sends us a postcard from his holiday!”

 There are many ways for residents to get involved at Phoenix, from becoming a Board member to joining a variety of resident panels who focus on everything from communications to policy.