Complaints Handling Code
28 November 2023
We fully recognise the importance of having clear and effective policies and procedures for dealing with complaints.
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PlaceShapers 2023
16 November 2023
PlaceShapers' 2023 national conference brought together members united in a commitment to place-based impact.
Read more![PS - new member logo[63] (1)](/images/uploads/img-4-860.png)
Three new members
8 November 2023
Magna Housing, Moat and RHP Group - each different but united in their commitment to what they do locally - join Placeshapers.
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Consumer standards
17 October 2023
PlaceShapers response to Consumer Standards Consultation - residents valued being actively involved in shaping our response, reflecting a confidence that their views were being taken seriously.
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New PlaceShapers Board member
26 September 2023
"The work that housing associations do to build communities, support residents and provide new homes has never been more important." says Kate Wareing of Soha.
Read moreHeartwarming Homes – engaging residents in energy efficiency.
25 September 2023
A sector toolkit to change the way we engage and communicate about energy efficiency improvements.
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