Publications

PLACES~1

Response to Awaab's Law

5 March 2024

PlaceShapers response to Awaab’s Law:
Consultation on timescales for repairs in the
social rented sector.

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Complaints Handling Code consultation

Complaints Handling Code consultation

28 November 2023

PlaceShapers response to the Ombudsman’s consultation - how to support further transparency and consistency.

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PLACES~1

New Consumer Regulations

17 October 2023

PlaceShapers response to Consumer Standards Consultation - residents valued being actively involved in shaping our response, reflecting a confidence that their views were being taken seriously.

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PLACES~1

PlaceShapers Strategic Plan 2023-2026

7 August 2023

We are grateful to our members and stakeholders who have helped shape this plan which sets out what we are aiming to achieve over the next three years.

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PLACES~1

PlaceShapers response to the Levelling-up, Housing and Communities Committee

18 June 2023

Inquiry into the finances and sustainability of the social housing sector.

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Going freestyle: what happens when the rulebook is taken away

Going freestyle: what happens when the rulebook is taken away

25 April 2022

Many social landlords ended the pandemic with lower rent arrears than at the beginning after overnight cultural and legal changes transformed how they worked with tenants, a new report published today shows.

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