Publications

PLACES~1

Annual Review 2023-2024

5 March 2024

Our Annual Review provides an overview of our activity over the past year.

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PLACES~1

Response to Awaab's Law

5 March 2024

PlaceShapers response to Awaab’s Law:
Consultation on timescales for repairs in the
social rented sector.

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Complaints Handling Code consultation

Complaints Handling Code consultation

28 November 2023

PlaceShapers response to the Ombudsman’s consultation - how to support further transparency and consistency.

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PLACES~1

New Consumer Regulations

17 October 2023

PlaceShapers response to Consumer Standards Consultation - residents valued being actively involved in shaping our response, reflecting a confidence that their views were being taken seriously.

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PLACES~1

PlaceShapers Strategic Plan 2023-2026

7 August 2023

We are grateful to our members and stakeholders who have helped shape this plan which sets out what we are aiming to achieve over the next three years. This is an ambitious plan and will be led and delivered in partnership with our members.

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PLACES~1

PlaceShapers response to the Levelling-up, Housing and Communities Committee

18 June 2023

inquiry into the finances and sustainability of the social housing sector

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