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PlaceShapers have joined HACT and a number of other organisations in endorsing a set of nine impact measurements that the Centre for Excellence in Community Investment is asking social housing organisations to collect during the Covid-19 crisis.

“HAs have done a phenomenal amount of work in their roles in supporting residents and communities where they work over the last six weeks, and we want to understand and measure the impact they’ve had,” said Andrew van Doorn, Chief Executive, HACT. “As the sector leader for social impact in housing, we have identified nine measures that will help us to evidence the impact of the social housing sector during the Covid-19 crisis.

“The measures have been developed by the Centre for Excellence in Community Investment, working in partnership with a coalition of social housing organisations across the UK. We are asking social housing organisations to share these measures with us, so that we can aggregate the full scale of the work of social housing across the UK. Within organisations, these measures will also demonstrate the invaluable work of community investment teams to internal colleagues and Board members.”

Sinead Butters, Chair of PlaceShapers, said: “Up and down the country I am hearing stories of how members have been part of the response to this crisis, going over and above in their communities. The importance of a decent affordable home in a strong community has never been more important.  This data will help us quantify the impact made by housing associations and help inform how the country recovers, taking from it what we have learned and what can change nationally.”

We understand that social housing organisations are under extreme pressure at the moment, and as a consequence, we are asking that they report back these nine measures to us on a monthly basis.  Organisations can submit their measures to the Centre for Excellence in Community Investment using an Excel spreadsheet that is available from the Centre web site. Information contained within these documents will be stored securely and will not be shared with third parties. We will only be collating this information and will not use any of the information on a case by case or benchmarking basis.

We are asking organisations to send their completed forms to us two weeks after the end of the reporting month. For May, we are asking organisations to send their figures to us by 15 June 2020. We will aggregate the results and send them back out to everyone who has completed the survey the following week.

We are asking organisations to only complete the measures that are relevant to them.

Editor’s notes

The impact measures have been endorsed by:

The nine measures we are asking social housing organisations to collect and share are:

For further information about this press release, please contact Matthew Grenier on 07914 083337, or email him:

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