News & Stories

Helping our Sevenoaks district residents online

With digital skills becoming ever more essential to everyday living West Kent has partnered with local charity, Compaid and Sevenoaks District Council (SDC) to help the less digitally enabled in our community to have access to a tablet and support them to access online services.

Compaid will provide participants with tablets and pre-loaded data/wifi devices, and recruit a dedicated local tutor to offer tailored, flexible 121 support sessions to get people online and doing what they need to do – so anything from online shopping or applying for jobs to talking to family and friends via zoom or facetime.

The support sessions will be online initially but they will look at options to offer in person support when restrictions allow. To start with, the service will only available to residents in the Sevenoaks district and West Kent and SDC will refer people into the service but in time it will be offered out more widely as well.

Heather Brightwell, Communities Director says:

“The pilot will give us an opportunity to help our residents that need this support to get online, we hope it will also give us some idea of the level of demand that there is for help and support in this area and help us plan to meet that need in the future.”

Tracy Allison, Chief Executive adds:

“Too many people are missing out from being fully engaged in their communities and families because of a lack of digital skills so we are really pleased to be able to offer them this support at such a crucial time. Compaid are experienced at providing this support already, they have been successfully providing it online for some time so we know that it works. But like everyone, they are looking forward to being able to do even more when they can meet our residents in person.”