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United Communities

Location:

Bristol, South Glos and Swindon

Key contact:

Oona Goldsworthy, Chief Executive / Becky Whitmore, Communications Coordinator

Contact:

Oona@unitedcommunities.org.uk / becky@unitedcommunities.org.uk

Homes managed Homes to be built to 2022/23
1807500

United Communities news

We are delighted to have come in the UK poll of top 50 landlords! •

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NHF award Sept 2018

United Communities, Bristol & Bath Regional Capital (BBRC), the Cheyne Social Property Impact Fund (Cheyne) and HAB Housing were delighted to be winner of a prestigious housing award for the new site delivering 161 mixed-tenure homes in the Southmead area of the City. The judges from the National Housing Awards credited the development as having met the following criteria while in planning: • Excellent consultation with the local community and consideration with the local environment. • Meeting needs of the local market, local strategy requirements and responding to the local demands. • The scheme showed a strong commitment to environmental sustainability whilst remaining affordable for future residents. • The homes have design features which make the most of the site potential as well as showing sensitivity to its neighbourhoods and surrounding area. This new development started in July 2018 and is set to transform the former Dunmail Primary School site into much needed housing in North Bristol. From 2019 we will provide 161 houses and apartments with a wide range of tenures available. The Cheyne Social Property Impact Fund and BBRC, will offer 61 homes including ethically rented homes, key worker rented properties and a unique rent-to-buy offering. United Communities will deliver 77 homes that include affordable rented homes, and shared ownership homes. The Cheyne Social Property Fund will also offer 23 homes for sale. The partnership for the funding is a turning point for UK housing as it’s the first time that a housing association, a community investment company and a private investor have come together to create an inclusive housing scheme and marks the introduction of the UK’s first private sector rent-to-buy model.

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Home Repairs launch 3 09.04.18

United Communities and Alliance Homes Group have joined forces to launch the new Home Repairs Service.

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Additional services

Our More Than commitment

We want tenants to make the most of their talents and we will work with them to help them achieve their goals and feel more in control of their future.  In return we expect tenants to commit to working with us, making the most of the opportunities on offer and helping to make our neighbourhoods great places to live.

We’ll use our ‘More Than’ approach to support tentats to sustain their tenancies.  We will also help them with any aspirations you have towards finding work, training as well as volunteering to make a positive contribution to their community.

In return for providing our tenants with a home, a good repair service and support when they need it, we need them to pay rent on time, allow access for repairs and gas safety, and to live peacefully in our communities. We want our neighbourhoods to be safe and enjoyable places to live. Our ‘More Than’ commitment requires tenants to be respectful to neighbours and not to cause anti social behaviour (ASB).

We want to be able to help tenants sustain their tenancies; pay rent on time and live as independently as possible.

Customer care

We are committed to providing excellent customer service to all our customers.

Influencing what we do – resident engagement

We want residents to tell us what they think. We are committed to providing opportunities for tenants to influence the decisions we make as an organisation.

Why we joined PlaceShapers

"PlaceShapers principles echo ours. We see our role as having a positive impact on resident’s lives by providing great homes and communities across the wider Bristol area. Our purpose is defined by our motto – ‘More Than Just a Roof’ as we are committed to working closely with our residents, our partners and our local authorities to make a real commitment to customers and communities where we work."

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