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West and South Yorkshire

Key contact:

Geraldine Howley, Group Chief Executive


Tel: 01274 254286 Email:

Homes managed Homes to be built to 2022/23

Additional services

We run a wide range of in-house services for the benefit of our customers including a 24/7 day to day repairs service, homes refurbishment/maintenance services, new build affordable homes programme, grounds maintenance, estate and cleaning services, gas servicing and home care services for older people (Trustcare).

Incommunities is committed to taking a Value for Money approach to reducing costs, improving efficiency and increasing customer satisfaction and controlling these key services brings significant operational benefits for the business.

Social return on investments

Fundamental to our vision of ‘Improving lives Incommunities’ is our commitment to invest in our customers lives, their homes and their neighbourhoods.

Formed in 2003 the group celebrated its 15th birthday earlier this year.

In that time we have invested over £450 million in modernising local homes, regenerating neighbourhoods and building new properties. Since 2006 we have delivered 745 new homes across Bradford and Huddersfield.

Incommunities is backing the expansion of a local multi-million pound jobs programme to help local people into work. Working with Bradford Council, Jobcentre Plus, Leeds City Region and the careers enterprise Aspire-Igen over 1400 jobs have so far been created across the Bradford District.

The job creation programme places job seekers in paid placements with employers including Incommunities, giving them valuable skills training and experience.

Incommunities are also the lead partner in a new approach called Skills Training Employment Pathways (STEP) which offers a package of tailored support for unemployed over-25s looking to find permanent work.

We run an award winning graduate training programme through our Centre for Partnership Team to develop housing leaders of the future.

The Graduate Employment Mentoring (GEM) Programme is a 12 month learning programme run by the housing group’s Centre for Partnership. It includes paid work experience traineeships involves housing and local authority partners in England, Scotland Northern Ireland and Canada! The Programme is accredited by the Chartered Institute of Housing (CIH) with students studying for a Level 4 qualification for the Housing Profession.

We also run a nationally recognised apprenticeship programme which trains talented young people to build exciting careers in construction. Our recruitment takes a ‘home grown’ and inclusive approach drawing trainees from across the district’s diverse communities. In the last five years the number of women apprentices has increased by over 200%.

The learning combines on site work experience and college-based training leading to a minimum NVQ level 3 qualification.

Over the last 15 years Incommunities has trained 135 apprentices with nearly 98% achieving their professional qualifications

Why we joined PlaceShapers

We are delighted to be members of PlaceShapers.

The network’s principles reflect many of our own vision and values such as putting our customers are the heart of what we do, the commitment to building local partnerships and delivering more affordable homes.

We share PlaceShapers aspirations to encourage positive customer involvement and  maintaining a strong, independent, diverse, values-driven housing association sector.

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