News & Stories

A record 89 residents were welcomed to the annual Residents’ Open Day where residents shared their views and discovered more about CCHA.

Record turnout for Residents’ Open Day 

CCHA opened its doors to welcome a record 89 residents to its annual Residents’ Open Day.
Building on the success of last year’s event, this was the second time CCHA had held the event in our offices to give residents the opportunity to share their views and have their questions answered by the staff who deliver our services.
Residents heard from CCHA’s Chief Executive, Tracy Cullen, members of the Residents Scrutiny Panel, and were given a short presentation on our new repairs & maintenance contract with Mears, who take over from Axis.

The new contract will further improve the existing service by providing improved response times, more convenient appointments and the ability to report repairs via a new App, as well as the existing ways of reporting.
Guests were able to tour our offices, ask questions and resolve issues with staff, and speak to Mears and other contractors. 
Resident Scrutiny Panel members were on hand to speak to residents about ways in which they can have a say in how CCHA is managed. Resident involvement is crucial to the running of CCHA and there are many ways in which residents can have their voices heard.

CCHA are looking for new members for the Scrutiny Panel, Resident Consultation Group and two places on our Board of Management are kept for residents.

To end the day residents enjoyed a buffet and entered a fabulous prize draw. The day was thoroughly enjoyable and it was great to see so many residents and staff coming together. 
Some comments from residents:
“Really good event. Great to be able to come in the evening as we work during the day. Good to talk to Romy, meet the other staff and know what goes on behind closed doors.”
“We were only able to come for half an hour but it was worth coming. Sam is an angel. Thanks for inviting us and we’ll come back next year.”
“Great event. I was able to find out what staff do. Loved the prize draw.”